Customers:
Generali General Insurance
Generali Direct
Customer Portal
Generali Life Insurance
MyGenerali
Agents:
Omni AG
Contact your Agent or Generali Malaysia Branch or Customer Service to give immediate notification of your claim. Loss Adjusters will be appointed if necessary
Take all measures to minimise the loss and preserve the affected items for survey by loss adjusters
Render cooperation to the loss adjusters & submit the completed claim form with all the supporting documents to loss adjusters or Generali Malaysia
Upon receipt of adjuster's final report and full documents, Generali Malaysia will review and revert with claim decision within 7 working days
If your claim is approved, we will send you a Discharge voucher with the approved claim amount. Please sign and return the Discharge voucher to your Agent or email to customer.service.gi@generali.com.my.
e-claim payment within 7 working days upon receipt of the signed Discharge Voucher from you.
Contact your Agent or Generali Malaysia Branch or Customer Service to give immediate notification of your claim. Loss Adjusters will be appointed if necessary
Take all measures to minimise the loss and preserve the affected items for survey by loss adjusters
Render cooperation to the loss adjusters & submit the completed claim form with all the supporting documents to loss adjusters or Generali Malaysia
Upon receipt of adjuster's final report and full documents, Generali Malaysia will review and revert with claim decision within 7 working days
If your claim is approved, we will send you a Discharge voucher with the approved claim amount. Please sign and return the Discharge voucher to your Agent or email to claims@generali.com.my.
e-claim payment within 7 working days upon receipt of the signed Discharge Voucher from you.
Contact your Agent or Generali Malaysia Branch or Customer Service to give immediate notification of your claim. Loss Adjusters will be appointed if necessary
Take all measures to minimise the loss and preserve the affected items for survey by loss adjusters
Render cooperation to the loss adjusters & submit the completed claim form with all the supporting documents to loss adjusters or Generali Malaysia
Upon receipt of adjuster's final report and full documents, Generali Malaysia will review and revert with claim decision within 7 working days
If your claim is approved, we will send you a Discharge voucher with the approved claim amount. Please sign and return the Discharge voucher to your Agent or email to claims@generali.com.my.
e-claim payment within 7 working days upon receipt of the signed Discharge Voucher from you.
Contact your Agent or Generali Malaysia Branch or Customer Service to give immediate notification of your claim. Loss Adjusters will be appointed if necessary
Take all measures to minimise the loss and preserve the affected items for survey by loss adjusters
Render cooperation to the loss adjusters & submit the completed claim form with all the supporting documents to loss adjusters or Generali Malaysia
Upon receipt of adjuster's final report and full documents, Generali Malaysia will review and revert with claim decision within 7 working days
If your claim is approved, we will send you a Discharge voucher with the approved claim amount. Please sign and return the Discharge voucher to your Agent or email to claims@generali.com.my.
e-claim payment within 7 working days upon receipt of the signed Discharge Voucher from you.
