Disclaimer in relation to MyCoopMed Scheme

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Dear valued customers,

Generali Insurance Malaysia Berhad (formerly known as AXA Affin General Insurance Berhad) has become aware of entities and/or individuals has offered and/or claiming to offer insurance coverage known as the MyCoopMed insurance scheme under the name of Generali Insurance Malaysia Berhad. We wish to emphasize that Generali Insurance Malaysia has no affiliation or involvement with these entities and does not at any material time, offer any insurance products and/or services under the MyCoopMed insurance scheme. Any references to Generali Insurance Malaysia Berhad in connection with the MyCoopMed insurance scheme offered by these entities are unauthorized and not endorsed by Generali Insurance Malaysia Berhad.

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We strongly advise the public to exercise caution and verify the authenticity of any insurance offerings made in connection with the MyCoopMed insurance scheme. Please be aware that engaging with parties claiming to represent Generali Insurance Malaysia Berhad in relation to the MyCoopMed insurance scheme is done at your own risk, and we shall accept no liability for any loss or damages (arising in contract, tort or otherwise), including and without limitation to any direct, indirect and/or consequential loss, destruction or damage, incurred throughout the unauthorized and/or misleading use of our company’s name.

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Generali remains committed to providing transparent and reliable insurance solutions to our valued customers. We apologize for any confusion or inconvenience caused by unauthorized use of our company’s name and assure you that appropriate measures are being taken to address this matter.

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For accurate and reliable information regarding Generali Insurance Malaysia Berhad’s insurance products and services or to report any suspicious activities, please refer to our official website at www.generali.com.my, contact our Customer Service Officer (+603-21708282) (Monday to Friday 8:30am to 5:30pm excluding public holidays), or email customer.service.gi@generali.com.my