bravo safe

Drive Safe and Get Rewarded!

Earn Bravo Safe points for being a safe driver

Sign-up to Bravo Safe Reward Program

+24/7 Accident Alert & Emergency Assistance

FOR ONLY:
RM30
PER YEAR

Key Benefits of Bravo Safe Reward Program

Earn Bravo Safe Points

Get rewarded by driving safe! The safer you drive, the more points you will earn. Use your points to redeem the e-vouchers. Complimentary points will be awarded once you have successfully paired and activated Bravo Tag. Earn extra points throughout the policy period by completing the game challenges. Make sure you turn on Bluetooth on your mobile phone in order to earn points.

24/7 Accident Alert & Emergency Assistance

eCall - Automatic Accident Alert & Emergency Assistance Response
When your vehicle gets into a severe accident and triggers the alert, you will receive a call immediately to provide you prompt assistance such as ambulance dispatch if necessary.

bCall
In the event of car breakdown or emergency, press the SOS button on Bravo Tag to get assistance. Our 24/7 Call Centre will call you and provide immediate assistance.

Safe Driving Alert (SDA)
Turn on SDA for real time friendly ‘beeping’ alert to notify drivers about unsafe events, to prevent phone distraction and speeding whilst keeping your passengers safe.

Complimentary Device

Bravo Tag  is wire-free, self-powered, and designed for simplicity and ease.

It seamlessly syncs with our Bravo Safe mobile app via Bluetooth each time you drive. No manuals, no hassle, just smooth connectivity and instant protection.

3 Simple Stages

10 quick steps to sign-up and activate!

Stage 1
Sign-up
1
Sign-up for Bravo Safe

Sign-up via Bravo Safe Subscription mini-site

2
Submit address

Submit your preferred delivery address to receive the Bravo Tag

3
Receive the credential

You will receive the credential to log in to the Bravo Safe App

Stage 2
Receive & fit Bravo Tag
4
Remove the sticker

Remove the sticker from the back of the Bravo Tag

5
Stick the Device

Stick the Bravo Tag Device in the car, somewhere you can reach easily

6
Turn it ON

Turn it ON by holding down the button and wait for 3 beeps

Stage 3
Activation
7
Login

Login to the Bravo Safe app, click “Activate” & accept Permissions
Watch inApp video guide for help

8
Search & Pair

Click “Search” to find Microtag and click “Found Microtag” to pair

9
Completed

You have now activated Bravo Safe! Drive Safely, earn cash Rewards & Enjoy Road Protections

10
Add drivers

Invite new drivers by selecting More > Drivers > New Driver
Each driver will contribute to earn points & enjoy road protection

FAQs

Am I eligible for Bravo Safe?

Yes, all comprehensive private car policyholders are eligible. Once you have renewed your insurance with any of our Generali comprehensive Motor policies, you can gain exclusive access to our Bravo Safe Reward Program with 24/7 Automatic Road Protection for only RM 30/year, enabled by our innovative Bravo Tag device, provided to you on a complimentary basis.

How do I sign up for Bravo Safe?

To gain exclusive access to our Bravo Safe Reward Program with 24/7 Automatic Road Protection, please access the Subscription Page to make payment to our Service Provider CSE Telematics, and submit your preferred delivery address to receive the Bravo Tag.

Do I have to turn on Bravo Safe app everytime I drive?

No, as long as your mobile phone and Bluetooth are turned on, the app automatically connects with Bravo Tag and runs in the background.

Do I need to turn on location services at all times?

Yes, the Bravo Safe app needs to access your location to detect and record your trip accurately when paired with Bravo Tag. Location is used to locate your actual car location whenever you press the SOS button on Bravo Tag to provide you with emergency assistance. In the event of a severe accident, it is automatically triggered to our call centre via your mobile phone.

Will Bravo Safe app drain my phone battery? How much data is consumed?

The app is designed to efficiently minimise battery consumption and uses very minimal data. It will only record trips once connected to your Bravo Tag.

How do I earn Bravo Safe points?

With the Bravo Tag device activated and paired to your mobile phone, you can earn Bravo Safe Points for each of your completed trips. The Bravo Safe app uses location, speed, and motion to record your trips and determine a score for your Bravo Safe Points. The score is based on how safe you drive, how you handle corners, braking, and speeding, and how frequently you use your phone while driving.

What can I do with the earned Bravo Safe points?

The points can be used to redeem e-voucher(s) from any of the merchants listed in the Bravo Safe app at any time as long as the points are still valid. Current merchants include Touch ‘n Go and Petronas.

What is Bravo Tag?

Bravo Tag is a wire-free and self-powered device that enables you to accumulate Bravo Safe points each time you drive safely, and provides automatic assistance in case of vehicle breakdown or emergency. Each time you drive, it automatically connects with the Bravo Safe mobile app via Bluetooth for Automatic Driver Recognition.

Do I get charged for Bravo Tag device?

We provide one complimentary device for each of your insured cars. First-time delivery of the device will be shipped free of charge too. If the device is lost or damaged, a special replacement fee of RM90 applies.

Is there a device warranty?

Bravo Tag has a 1-year warranty, and it covers manufacturing defects. If the device is lost or damaged, a special replacement fee of RM90 applies.

Is there a deadline for the activation of my Bravo Tag?

You are required to complete the fitment and activation of the Bravo Tag in order to access the Bravo Safe Reward Program with 24/7 Automatic Road Protection. You will also receive complimentary Bravo Safe Points as soon as the Bravo Tag has been paired and activated. Please access the link to the video guide.

How do I know if my phone has successfully connected to the Bravo Tag?

Bravo Tag connects to the app automatically. You will be notified each time via a push notification and beeping sound.

Is there a notification if I forgot to pair the app with the Bravo Tag?

Yes, you will be notified via a push notification in case you start driving with the Bluetooth being switched off.

If I cancel my policy, do I need to return my Bravo Tag device?

No, you are not required to return the device if you cancel or choose not to renew with us.

What types of information does the Bravo Tag capture and what will the company do with my data?

When connected to the Bravo Safe mobile app, your location, speed, and motion are captured, in particular, how safely you drive, how you take your corners, brake, speed, and how frequently you use your phone while driving. These data will solely be used for the purpose of recording trips and determining your score for Bravo Safe Points.

What happens if multiple phones linked to the Bravo Tag enter the same car simultaneously?

The 1st to pair will record the mileage. Turn OFF Bluetooth for a few seconds if you wish for another phone to connect.

What should I do if my vehicle breaks down?

PRESS and HOLD the button on Bravo Tag for 2 sec to request FAST assistance to your actual location. The Bravo Tag will start beeping for 15 sec and will then transmit your location to the authorized Generali Roadside Assistance provider. Our operator will call you to assist. Press it again within 15 sec if you wish to cancel the roadside assistance request. Please access the link to the video guide.

What if I have a severe accident?

We can detect severe crashes via the Bravo Safe app connected to Bravo Tag. If detected, the Bravo Tag will start beeping for 15 sec and will then transmit your accident details to the authorized Call Centre for fast assistance to your actual location. Our operator will call the actual driver to start the Emergency Process. Press the button within 15 sec to cancel the assistance request and to indicate that you are safe. Please access the link to the video guide.

What should I do if I need to make a claim?

In case of an accident, file the claim via the “Accident & Claims” page of the Bravo Safe app. Our Claim representative will contact you to assist with the claim and speed up the process.

My car is driven by multiple drivers. Can I register more than one driver?

Yes, you can invite drivers via the "Drivers" section of the app and they will receive an SMS with their respective login credentials. To activate the account, each invited driver will simply need to log in to the app with the provided login credentials, click “More” below “My Device” on the Homepage, accept all permissions, and establish a one-time connection with the Bravo Tag. From the app, they are also able to activate the privacy mode in order to disable visibility of location data to the main user. Each driver will be able to contribute to the collection of Bravo Safe points and benefit from road protection.

Sign-up for Bravo Safe Reward Program

+24/7 Accident Alert & Emergency Assistance

FOR ONLY:
RM30
PER YEAR
Generali Bravo Safe

CSE is a registered service partner for Bravo Safe, an innovative motor
insurance plan underwritten by Generali Insurance Malaysia Berhad.